Terms of Use

01Agreement to these terms

These Terms of Use (“Terms”) apply to the CubVest website, waiting list, apps and services (“CubVest”), provided by AdGawk (Pty) Ltd (registration number 2023/813936/07) (“AdGawk”, “we”, “us”). By using CubVest or creating an account, you agree to these Terms and our Privacy Notice. If you don’t agree, please don’t use CubVest.

02About CubVest

CubVest is a parent-guided financial-learning platform that helps children learn to earn, save, spend, give and invest. CubVest is not a bank, does not provide investment advice and does not offer real investment products. Regulated payment services are provided by third-party payment service providers, as described in these Terms.

CubVest is currently in final development and testing and is not yet publicly available. The website describes the complete CubVest launch product; features become available to your family when CubVest launches and you choose a plan that includes them.

03Parent and guardian responsibilities

A CubVest account is opened by a parent or legal guardian aged 18 or older. As the account holder, you:

• confirm you are the parent or legal guardian of each child you add, and consent to their use of CubVest;
• are responsible for your family’s use of CubVest, including your Cubs’ activity;
• choose the controls, limits and approvals that suit each child, and supervise them appropriately;
• keep your account information accurate and up to date.

04Children’s use

Children use CubVest through their parent or guardian’s account and within the controls that parent sets. Children may not open accounts, fund wallets or accept these Terms on their own.

05Account security, PINs and passwords

Keep your password and any PINs private, and help your Cubs keep theirs private too. Don’t share login details. Tell us straight away at hello@cubvest.co.za if you think your account, a PIN or a card has been compromised. You are responsible for activity on your account that results from shared or unprotected credentials, to the extent the law allows.

06Parent controls

Parent controls let you decide what each Cub can do — for example which features they can use, spending approvals, wallet controls and which friends they can give to. Controls work as described when they are set up correctly; please review them regularly.

07Real money and practice money

Simulated investment gains in the Investment Playground are not real money, are not real investment returns and can never be withdrawn.

08Wallets

Every Cub has four wallets: Spend, Save, Give and Invest. On Starter these hold practice money. On Plus and Premium, parents can fund real-money wallets and move money to their Cubs, within the controls they set. Real-money funding, transfers and withdrawals are processed through our payment service providers. Further details about how real-money balances are held and safeguarded will be set out in these Terms before real-money features are made available to your family.

09Cards (CubCard)

CubCard functionality is part of Plus and Premium. How CubCard is issued and supported — including any third parties involved and the terms that apply — will be set out in these Terms before card functionality is available. Report a lost or stolen card, or unauthorised use, immediately.

10Scan-to-Pay

Scan-to-Pay is part of Plus and Premium and is powered by iKhokha, a third-party payment provider. It lets a Cub pay supported merchants from their Spend wallet within the controls and approvals you set. Full details of how it works will be set out before launch. Merchants are responsible for the goods and services they sell; disputes about a purchase should first be raised with the merchant.

11Payments, wallet funding and withdrawals

Parent wallet funding, subscription payments and withdrawals from the platform are processed by Paystack, a third-party payment service provider (not a bank operated by CubVest). Paystack’s own terms also apply. Payments may be subject to provider limits, verification checks and processing times.

12Allowances

On Starter, allowances are recorded in a manual ledger using practice money. On Plus and Premium, you can set recurring, automated real-money allowances. Automated allowances run only while your wallet has enough funds and your plan is active; you can change or stop them at any time.

13Missions

Parents create missions and choose their rewards. Rewards are whatever you decide — practice money, real money on Plus and Premium, or simply XP. Agreements about rewards are between you and your Cub.

14Goals

Goals help Cubs save toward something they want. A goal is a learning and planning tool, not a promise that a purchase will be made.

15Giving

Cubs can give to charities available in CubVest and to friends their parent has approved, within parent controls. Once a real-money gift has been completed it may not be reversible. We do not control how a charity uses donations.

16Investment education and the Investment Playground

Investment education and the Investment Playground are part of Premium and exist to teach concepts such as risk, diversification and compound growth. Simulated results do not predict real-world results. Nothing in CubVest is a recommendation to buy or sell any financial product.

17CubGuide

CubGuide is CubVest’s educational assistant. It is designed to be helpful and age-appropriate, but it can make mistakes and it is not financial, legal or tax advice. Parents should stay involved in how their Cubs use it.

18Learning content

Learning Library lessons, Money Lab activities, the Growth Path, challenges and quizzes are for general education. They are not personal financial advice.

19FutureScore

20Achievements and XP

Achievements and XP recognise progress. They have no cash value and cannot be exchanged for money.

21Plans, subscriptions and pricing

• Starter — free forever, for one Cub. Practice money only.
• Plus — R59 per month, one family plan for up to four Cubs. Everything in Starter plus real-money features.
• Premium — R99 per month, one family plan for up to four Cubs. Everything in Plus plus deeper financial education.

These are launch prices in South African rand. If we change subscription prices, we will tell you in advance, and the new price will apply from your next billing period. Upgrading keeps your family’s existing profiles, learning, goals, missions, achievements and history.

22Billing

Paid plans are billed monthly in advance through Paystack and renew automatically until cancelled. If a payment fails, we may retry it, and paid features may be paused until payment is made.

2314-day money-back guarantee

For paid subscriptions, you may request a refund within 14 calendar days of the applicable subscription payment, subject to the final CubVest refund terms and applicable South African law. After the 14-day period, cancelling prevents future renewals, subject to the applicable subscription terms.

The guarantee applies to subscription fees. It does not apply to money loaded into wallets, which is handled under Payments, wallet funding and withdrawals. This guarantee is in addition to — and does not replace — any rights you have under South African consumer law.

24Cancellation

You can cancel a paid plan at any time from your account or by emailing hello@cubvest.co.za. Cancellation stops future renewals, subject to the applicable subscription terms. Nothing in these Terms limits any cancellation or cooling-off rights you have under the Consumer Protection Act 68 of 2008 or the Electronic Communications and Transactions Act 25 of 2002 that cannot lawfully be excluded.

25Acceptable use

Please don’t:

• use CubVest for anything unlawful, including fraud or money laundering;
• open an account for a child you are not the parent or guardian of;
• try to access other people’s accounts or interfere with CubVest’s security;
• misuse Scan-to-Pay, cards, giving or transfers;
• copy, scrape or reverse-engineer CubVest, or use it to build a competing product.

26Intellectual property

CubVest, the CubVest name and logo, the CubVest lion cub mascot, “Where Piggy Banks Grow Up.™”, and the app, website and learning content belong to AdGawk or its licensors. You may use CubVest for your family’s personal, non-commercial use only.

27Service availability

CubVest is not yet publicly available. After launch, we aim to keep CubVest available and working well, but it may sometimes be unavailable for maintenance, updates or reasons outside our control, including third-party provider outages.

28Suspension and termination

We may suspend or close an account where we reasonably believe these Terms have been breached, where required by law or a payment provider, or to protect a child or other users. Where appropriate, we will tell you why and how to withdraw any real-money balance. You may close your account at any time by contacting hello@cubvest.co.za.

29Our responsibility to you

We will provide CubVest with reasonable care and skill. To the extent permitted by law, we are not responsible for losses caused by events outside our reasonable control or by third-party providers’ services. Nothing in these Terms limits liability that cannot be limited under South African law.

30Privacy

Our Privacy Notice explains how we handle personal information, including children’s information.

31Changes to these terms

We will update these Terms as CubVest develops, including before launch. We will post changes here with a new “last updated” date and, for material changes, notify you in advance. Continuing to use CubVest after changes take effect means you accept them.

32Governing law

These Terms are governed by the laws of the Republic of South Africa. Please contact us first if you have a complaint — we would rather solve it with you directly. This does not affect your right to approach a court or any relevant regulator or ombud.

33Contact us

Company

AdGawk (Pty) Ltd

Registration number

2023/813936/07

Address

257 Albertus Street
La Montagne
Pretoria
0184
South Africa

Email

hello@cubvest.co.za

Information Officer

Melodious Sakarombe
hello@cubvest.co.za